I'm not able to answer all of your questions, but I can recommend Passport Toyota in Suitland, Maryland. We live in NOVA and had been shopping since December for a smaller SUV at several dealers in the area - Hyundai, Toyota and Honda. With the exception of one Hyundai dealership, all dealers were charging various markups on their cars, varying from $2,000 to $5,000! Passport Toyota was recommended to us by a friend and was the only one who said up front that they are not charging a dealer markup on their cars. We told them what colors and features we wanted on our Cross XLE and were told one should be arriving in late February - about 6 weeks away. The car didn't arrive until late March, but came in the color and with the features we asked for. I'm loving driving it. Our salesperson was Ruchell Rosimo. Good luck!!